Business Process Outsourcing
Business process outsourcing is a form of outsourcing which involves the contracting of the operations and responsibilities of a specific business function to a third-party service provider. Specific business processes such as IT, Human Resources, Finance and Accounting, Order Management, Insurance and Health Care are often outsourced to a third party provider.
It is estimated that there are currently more than 6,600 contact centres / business process outsourcing operations in Ontario and they employ more than 300,000 people.
With the availability of a bilingual workforce, local access to government funding, and available commercial property, Greenstone is an optimal location for a contact centre.
Labour Force | ||||||
|
| Greenstone | Male | Female | Ontario | Male | Female |
| In the labour force | 2,745 | 1,490 | 1,255 | 6,587,580 | 3,437,670 | 3,149,905 |
| Employed | 2,430 | 1,260 | 1,175 | 6,164,245 | 3,230,050 | 2,934,195 |
| Unemployed | 310 | 235 | 80 | 423,335 | 207,620 | 215,710 |
| Not in labour force | 1,185 | 500 | 680 | 3,231,840 | 1,307,035 | 1,324,805 |
| Participation rate | 69.9% | 74.7% | 64.9% | 67.1% | 72.5% | 62.1% |
| Employment Rate | 61.9% | 63.2% | 60.7% | 62.8% | 68.1% | 57.8% |
| Unemployment Rate | 11.3% | 15.8% | 6.4% | 6.4% | 6.0% | 6.8% |
Source: Statistics Canada. 2007. 2006 Community Profile. 2006 Census
Population within 1 hour of Geraldton
Municipality of Greenstone: 4,906
First Nations: 1,071
Key Employers - Private Sector | |||
| Name | Product or Service | Sector | No. of employees |
| Nakina Air Service | Transportation | Transportation | 33 |
| Long Lake Forest Products | Lumber | Forestry | 260* |
| Nakina Forest Products | Lumber | Forestry | 170* |
| Exploration Companies | Mining Exploration | Mining | 60 |
| Long Lake Logging | Lumber | Forestry | 46 |
| Extra Foods | Grocery Store | Retail | 40 |
| Cloutier Builders and supplies | Construction | Construction | 30 |
Key Employers - Public Sector | ||
| Name | Sector | No. of Employees |
| Ministry of Natural Resources | Natural resource management | 20 |
| MNR Regional Fire Base | Forest Fire Management | 95** |
| Geraldton District Hospital | Health care | 115 |
| School Boards | Education | 100 |
| Municipality of Greenstone | Municipal government | 80 |
| Ontario Provincial Police | Protection and Enforcement | 30 |
**seasonal average, numbers fluctuate depending on fire season
